First, I'd like to thank the people that responded to my last message about counting the number of lines in a document. I haven't quite solved the problem yet though. One method I was given works when I open the document in write mode, but not when I open it in append mode. Here's some of my code (please don't laugh! :-) You can skip down to the two areas I have commented out. if ( open (QUEUEDATAFILE, ">>" . $queue_file_path) ) { @queuedatafile = (<QUEUEDATAFILE>); if ( open (QUEUEFRAMEFILE, ">" . $html_queueframe_path) ) { &MIME_header ("text/html", "Queue Data", "ticketDisplayFrame"); print "<PRE>", "\n"; print "this is a confirmation of success", "\n"; print "option = ", $option, "\n"; print "calltaker = ", $calltaker, "\n"; print "os = ", $os, "\n"; print "application = ", $application, "\n"; print "machinetype = ", $machinetype, "\n"; print "ldev = ", $ldev, "\n"; print "location = ", $location, "\n"; print "caller = ", $caller, "\n"; print "phonenumber = ", $phonenumber, "\n"; print "problem = ", $problem, "\n"; print "resolution = ", $resolution, "\n"; print "opened on: ", $date_time, "\n"; #this method works when I open $queue_file_path in write mode, but not #when I open it in append mode (it always reports it as having 0 lines), #like I have shown in this example. print "File $queue_file_path contains ", ($#queuedatafile + (1 - $[)), " lines\n"; #this method always reports 0 lines. Not too sure of what I'm doing here. undef $/; $myfile = <QUEUEDATAFILE>; $thecount = ($myfile =~ tr/\n//); print "or ", $thecount, " lines\n"; print "</PRE>"; print "</HTML>"; print QUEUEDATAFILE "$calltaker", "$sep", "$os", "$sep", "$application", "$sep", "$machinetype", "$sep", "$ldev", "$sep", "$location", "$sep", "$caller", "$sep", "$phonenumber", "$sep", "$problem", "$sep", "$resolution", "$sep", "$date_time", "\n"; close QUEUEFRAMEFILE; close QUEUEDATAFILE; Again, thanks, and I hope you can help me out on this one. rob --------------------------------------------------- This message was created and sent using the Cyberdog Mail System ---------------------------------------------------